FAQ

It is mandatory to have travel insurance when you travel with Eastern Snow. Make sure your travel insurance cover off piste skiing/snowboarding (often referred to as extreme activities) and the relevant destination (some travel insurance is confined to or excludes some areas). If you are in doubt please contact us and we can recommend a legit travel insurance company.

We’ve made a packing list with all our recommendations for what to bring on a trip with Eastern Snow. It can be viewed and downloaded here: Eastern Snow Packing List (English)

Yes, you can! You simply have to inform us about any dietary requirements in advance of departure and we will do everything possible to accommodate your requirements. Everything is possible.

You have to be in a basic good shape in terms of strength and endurance. Being in a good shape will also reduce the risks of injuries. We recommend that you a month in advance start training for the trip. Five minutes every other day a month inadvance will make a difference.

The required level as a skier/snowboarder depends on the destination. You do not have to be a world class freerider. You do not have to be a world class freerider. However, you should as a minimum have some off-piste experience and be familiar with the basic freeride techniques. You can read more about the expected levels under each of the destinations.

No, unfortunately, there is no powder guarantee, but we have done our utmost to select destinations that are often blessed with alot of powder. On each trip we also do our best to select the best powder areas day by day. Also, freeriding is not only about powder. It is about adventure, calm nature and time spent with people sharing your passion. That said, we do love powder!

The size of the groups depends on the trip, but the groups normally consist of 10-15 people. We, Eastern Snow, weigh the social aspects of skiing high. Therefore we do not want to large groups and we always plan for opportunities to engage socially.

Yes, of course. Our guides make sure that all rides are equally accessible for snowboarders. At our touring destination, Lake Baikal (Siberia), you have to use a splitboard to climb the mountains.

Your safety is our first priority. We use a combination of local guides and European certified guides. There will also be a security briefing everymorning, where we review weather and snow conditions or any circumstances that require extra attention. The required safety equipment depends on the destination, however, all skiing with Eastern Snow happens with avalanche-safety kits(transceiver, snow shovel and probe). Whereever airbags are required, Eastern Snow provides these as part of the package.

If the destination country refuses entry or if the Ministry of Foreign Affairs categorises the country as “red”, you have the option to have your ticket refunded or to rebook your trip for another date free of charge.

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Accommodations in FAQ

FAQ tour flow

Expectations of the trip

When booking the trip, one of our travel team members will contact you. Here we will match your expectations for the trip, to secure that you have all the information about the planned trip.

Payment of the trip

After payment for the trip has been received, we will send you an order confirmation, a packing list, and a program for the tour

INFORMATION

We will keep you updated about the trip.

GETTING THERE

TRANSFER

Safety brief

When we have reached our destination, you’ll receive a security briefing. We want to make sure that you have the best prerequisites to not get hurt when riding off-piste.

Daily experiences

Apart from skiing and snowboarding, we also arrange social events like going to the sauna, dinners and beers in the evening. These events are however decided by what kind of weather we’re exposed to.

Return

We will assist you all the way. Our travel guide will bring you to one of the Airports and make sure you get safely back on your flight home.

We wish you a fantastic trip!

Contact us if you have additional questions!

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Are you not fully satisfied?

If there is  something about our experience that you are not fully satisfied with, then quickly reach out. And remember that you can always find advice and guidance and file a complaint with Pakkerejse-Ankenævnet (Package Tour Appeal Board).

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